We strive to make Candy Live a safe, comfortable place for people to express themselves and connect with the world. Respectful behavior and empathy are enablers of free expression and open dialogue. Spirited disagreements and criticisms between people are natural, but they must be expressed civilly on our platform. Content or conduct that threatens the safety and well-being of people is prohibited. We do not tolerate hate speech, bullying, harassment, or other malicious or abusive behavior.
We prohibit conduct and content that negatively targets, incites hatred of, or encourages violence against individuals or groups on the basis of any of the following attributes: Age Caste Disability Ethnicity Gender Identity and Expression Immigration Status Medical Condition Nationality Race Religion Sex/Gender Sexual Orientation Veteran Status Victims of a major violent event and their families Examples of violations: Content that dehumanizes or promotes harmful stereotypes about a group Hateful slurs, either untargeted or directed toward specific individuals or groups Exceptions, provided the intent is very clear: Respectfully conducted educational discussions Reappropriation of targeted terms for self-referential use and without hateful intent, in music or speech Expressions of contempt, disgust, or dismissal on the basis of a person’s physical disability Calls for exclusion or segregation on the basis of nationality Encouraging the use of or generally endorsing sexual orientation conversion therapy Denying or distorting information about the Holocaust Mocking victims of hate crimes Intentionally damaging or symbolically debasing scriptures or other items associated with a specific religion Unfounded claims that a caste caused a pandemic
Persistent, malicious, and targeted verbal or written abuse of other people is not permitted. This includes broadcasts, messages between users, profiles, and spoken or written communications. When evaluating potential bullying cases, we consider context and intent. For example, a person may have consented to being “roasted.” Or, for purposes of education or discussion, a broadcaster may play a brief video clip of someone engaging in bullying behavior. Such scenarios are typically not policy violations, provided the context and intent are very clear to all involved. The critical consideration is whether the targeted person feels bullied or harassed. Examples of violations: Repeatedly and maliciously insulting another person during a broadcast Attempting to degrade, shame, or humiliate another person. Examples: User chat comments, during a broadcast, attacking someone using derogatory terms relating to their sexuality or sexual activities Posting profile photos mocking a broadcaster Using offensive nicknames when referring to a person Creating Candy usernames that insult or otherwise degrade another user Sending trash talking messages that are unwanted by the targeted person
Inciting or facilitating abusive group behavior
You may not use Candy to encourage others to mistreat a targeted person, on or off the platform. Examples: Submitting false spam reports or other deceitful claims of policy violations against a targeted person “Dogpiling” live streams by organizing people to flood the targeted person’s broadcast comments with insults and other abusive language Encouraging “swatting” or other prank calls to police or emergency services against the targeted person or their family members Offering incentives to people for blocking or banning a targeted person on other social media platforms
Blackmail, threats, and endangerment
We do not permit implied or explicit threats of harm, statements of intent to harm, or the encouragement of harm against people, their family members, or their property. This includes physical, financial, and social harm. Examples: Extortion E.g., “If you don’t give me your diamonds, I’ll tell the world how you hate children and koalas.” See also our prohibitions for sharing sensitive personal information without permission Threatening physical harm E.g., “I’m going to track you down and use you as target practice” E.g., “If I ever see him, he’s going to meet my crowbar” Making a veiled threat of physical harm. Examples: “You have a cute dog in your broadcasts. It would be a shame if something happened to it.” “Your cat is really going to miss you.” “Go ahead, make my day.” Encouraging, expressing approval of, inciting, or facilitating physical harm. Examples: “Those protestors should be shot” “Ralph Macchio keeps breaking the speed limit. Someone should slice his tires.” “This is where Tom Hanks runs his human trafficking business. It should be burned to the ground.” Wishing physical harm on others. E.g., “I hope you get covid” Calling for self-injury or suicide of a specific person
Unwanted contact or shadowing, online or offline
Online and offline boundaries need to be respected. Repeated attempts at unwanted direct contact are not allowed. Examples: Sending sexually harassing direct messages to another user Intentionally broadcasting on the street in front of a targeted person’s house, place of work, near other physical boundaries, or in situations where there’s a high probability of direct interaction or confrontation. Attempts to disrupt a broadcaster’s live stream
Sharing sensitive personal information
You may not share someone else’s personal or private information or communications without their express authorization and permission. This behavior, some of which is referred to as doxing, is strictly prohibited. Likewise, you may not threaten to share sensitive personal information or encourage other people to do it. Examples of prohibited sharing without permission: Location and contact information, such as a person’s home address, phone numbers, and email addresses Financial information, such as a person’s bank account details Court or other legal documents that aren’t easily accessible to the public Intimate personal and/or private content relating to another person. Examples: Explicit messages or photos created by the targeted person Explicit pictures, photographed without the knowledge of the targeted person Present harmful deepfakes or other inauthentic information about a person as authentic
What is not a violation?
Users sharing their own information Users sharing official contact information for public officials We also consider the intent of the person who shares the information. If we believe a person is acting with malicious intent, this will factor into the policy decision and may also impact the penalty.
In evaluating potential violations, we may take into account relevant off-platform actions. For example, if a Candy broadcaster, at odds with a broadcaster, released sensitive personal information about them on another social media platform. For such cases, we will need clear, verifiable evidence.